22nd Century Technologies won Master License Services project from Department of Licensing, WA. The demands from business for easier licensing processes, and the Legislature's and Governor's support for MLS, requires DOL to be proactive in improving services. Interest in MLS has grown and DOL ability to absorb additional MLS partners, averaging more than 2,000 licensees per month requires conversion and additional operational staff. This project will provide customers with improved online license renewal service. The project will provide customers with improved service, usability, and expanded capacity to meet the growing demand for cities and state agencies to become MLS partners.